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Terms and Conditions


These Terms and Conditions govern your use of websites(sites) owned by Pennycress Limited (Pennycress,we,our) including but not limited to, they also govern your relationship with Pennycress Limited.

Please read them carefully as they affect your rights and liabilities under the law.

If you do not agree to these Terms and Conditions, please do not register or use any Pennycress website.


Pennycress provides free use of its sites for your personel use subject to these Terms and Conditions. By using any of the Pennycress sites you agree to be bound by these Terms and Conditions.

If you decide to place an order for products from a Pennycress site you are making an offer to purchase the products within that order.

Pennycress reserve the right to accept or reject that order

Pennycress Limited trade online under a number of different names including,,,,, and These Terms and Conditions govern your use of these websites and any others owned by Pennycress including any services provided in connection with these.



These Terms and Conditions may be amended from time to time, any changes made will be notified in advance via a suitable announcement on the website. If you do not wish to accept the new Terms and Conditions you should cease to use all Pennycress websites. If you continue to use Pennycress websites after the date on which the change comes into effect your use of the Pennycress sites indicate your agreement to be bound by the new Terms and Conditions.


We have described the products offered for sale with care and the images shown are as accurate as possible, however slight variations may occur from time to time. If you have any questions or require more information please contact us by e.mail at


Every effort is made to ensure all prices displayed are correct at all times.

If, by mistake we have under priced any item we will not be liable to supply that item to you at the stated price.

If we have under priced any item and we are unable to supply a product to you at the price advertised on our websites we will contact you before the order is dispatched. We will inform you of the correct price and you can choose if you still want to proceed with the order at the correct price or not.

If you decide not to order the product you will be given a full refund of any money already paid for the item.

The price of items shown on our website does not include the delivery charge.


You will be charged for items you order and delivery (if applicable) at the time you place your order. After this time, you cannot amend your order, but it is still possible to cancel the order.

If you decide to place an order for products from a Pennycress site you are making an offer to purchase the products within that order.

Until we despatch the order to you nothing we say or do will amout to an acceptance of that offer.

At the point that the order is dispatched a contract will be made between you and Pennycress.

If we decide not to supply you with one or many items that you have ordered we will give you a full refund of any amount already paid for that item.

We accept payment by credit and debit card payment via Secure Trading.

Payment card details are entered via a secure site and customers card details are encrypted at all times.

The following cards are accepted: Visa, Mastercard, Solo, Delta, Electron, Maestro


Delivery can only be made to the address that you specifid when you completed your order.

Orders will only be delivered to addresses in mainland Engand, Scotland, Wales and Northern Ireland.

We am to deliver most items within 5 working days, (Working days do not include Saturday, Sunday or pubic holidays) however this is not always possible especialy around Christmas and bank holiday periods.

While every effort is made to deliver all the iems you have ordered with 30 days we will not be liable if due to circumstances beyond our control we are unable to do so.

If we are having problems getting an item to you within 30 days of you placing an order we shall contact you and inform you of the situation.

A signature is normally required at delivery, by placing an order with Pennycress you are authorising us to accept a signature from another person on your behalf if you are not present at the time of delivery


Pennycress allow you up to 14 days following receipt of a product to cancel the order for that product.

If you wish to cancel an order please email with details of the product/s you wish to cancel and your order number.

If the product/s have not been dispatched we will cancel the order and we will refund payment in accordance with our refund policy.

If the product/s have been dispatched and we are unable to stop delivery you can refuse to sign for the delivery and the product/s will be returned to us. Again under these circumstances we will cancel the order and we will refund payment in accordance with our refund policy.

If you have already taken delivery you will need to return the products to us, at your cost.

You are required to take reasonable care of the product(s).

Please ensure you return the product(s) undamaged in its original packaging with all its components.

If the product(s) is returned undamaged in its original packaging within 21 days of taking receipt of the product we will provide a full refund.


If you are entitled to a refund we will refund you as follows:

We only accept payment by credit / debit card, we will therefore refund you on the payment card you used for your purchase.


We have taken reasonable care to check the products we sell and believe that they are all good quality and fit for the purpse described.

However from time to time problems can arise with products, if you have a problem with a product purchased from a Pennycress site please contact Customer Services via email on providing full details of the product, what the problem is and the date purchased.

We will reply to you as soon as possible.


If we are in breach of these Terms and Conditions we will only be resposible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you made the relevant order.

Our products are sold only for personal use.

For the avoidence of doubt our liability does not include any business losses such as lost data, lost profits or busines interruption.

Pennycress Limited does not limit in any way our liability by law for death or personal inury caused by our negligence.

Our liability to you will not exceed the total prices charged for the items.


The content of Pennycress websites are protected by copyright, trademarks, database and other interlectuall property rights.

You may use, retrieve and display content from Pennycress websites on a computer screen for the purpose of viewing or purchasing products offered for sale by Pennycress. You may store a single copy of the the content on disk or in printed form for your own non-commercial use, provided all copyright and proprietary notices are kept intact.

Unless otherwise stated the copyright to all product images is owned by Pennycres Limited, these images may not be used for any commercial purposes without the payment of an agreed fee and the prior written permission of Penycress Limited.

For the avoidence of doubt you may not otherwise reproduce, modify, copy, or distribute or use for any commercial purposes any of the material or content on any Pennycress site without prior written permission from Pennycress Limited..

No licence is granted to you in these Terms and Conditions to use any trade mark of Pennycress including, without limitation, the trade marks,,,,,


You may not use Pennycress websites for any of the following purposes:

  • Disseminating material which is unlawful, threatening, harmful, obscene or otherwise objectionable
  • Transmitting material that encourages or aids the commision of a criminal or civil offence
  • Any unlawfull act
  • Gaining unauthorised access to other computer systems
  • Interfering or disrupting any network or website owned or used by Pennycress
  • Making, transmitting or storing electronic copies of materials (including images) without the prior written permission of the owner.


Although Pennycress Limited aims to offer you the best service posible, we make no promise that the service will meet your requirements or be fault free. If a fault does occur you should report it by email to, we will attempt to correct the fault as soon as we reasonably can.

From time to time Pennycress sites may be unavailable or restrictions may apply. This could be for many reasons such as repairs, maintenance or the introduction of new products, facilities or services. When this occurs Pennycress will attempt to restore the service as soon as it reasonably can.


Pennycress may suspend or cancel your right to use our websites at our reasonable discretion if you breach any of your obligations under these Terms and Conditions.

The suspention or cancellation of your rights to use Pennycress websites will not affect either party's rights or liabilities.

Paragraphs relating to Intellectual Property (Para 12), Limitations on use (Para 13) and Liability (Para 16) shall survive cancellation.


Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made.

Pennycress websites are provided by Pennycress Limited without any warranties or guaranntees, you bear the risks associated with the use of the Internet.

Pennycress may provide content from other Internet sites or resources and while we will try to ensure that material included on Pennycress sites is correct and reutable we cannot accept responsibility if this is not the case.

Pennycress will not be responsible for any technical problems you may experience with Penncress sites this includes but is not limited to:

  • Incompatibility of the site with any of your equipment
  • Errors on the site
  • Interuptions to the service provided on the Pennycress sites
  • Inability of the sites to meet your requirements

To the full extent allowed by applicable law, you agree that Pennycress Limited will not be liable to you/or any third party for any consequential or incidental damages(including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punative damages whatsoever that arise out of or are related to Pennycress sites.


Pennycress provides links to other websites or material which is beyond its control. Pennycress is not responible for content on the wider Internet outside of its own sites.


Some parts of Pennycress websites may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on Pennycress sites complies with relevant laws and codes. Pennycress will not be responsible for any error or inaccuracy in advertising or sponsorship material.


These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.


You may not assign, sub-licence or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions which shall remain in full force and effect.

If you breach these Terms and Conditions and Pennycress Limited ignores this, Pennycress Limited will still be entitled to use its rights and remidies at a later date in any other situation where you breach these Terms and Conditions,

Pennycress Limited will not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Pennycress websites are owned and operated by Pennycress Ltd, a company registered in England whose registered office is at Pennycress Way, Newport Pagnell Buckinghamshire MK16 8SN

Company Reg No 4314496, VAT No GB 825 9869 70

09th November 2009


Pennycress is committed to protecting your privacy.

Any information you have given us will be processed with care in accordance with UK data protection standards.

We have created this Privacy policy document to explains our data processing practices and your options regarding the ways in which your personal data is used.

We reserve the right to amend this policy from time to time, if the policy is amended we will notify you by means of a suitable announcement on the websites.



Pennycress collects details from you when you use our sites or register for any of our services,

We collect details of transactions you carry out , but we do not at any time have your full payment card details, these are encrypted at the time you make your payment on the Secure Trading server and are processed by Secure Trading and your bank.

We may also collect additional information in other ways, if for example you participate in a promotion or competition offered by us. If this is the case we will always make this information available to you before or at the time that you provide thses details to Pennycress.

We also monitor customer traffic patterns and site usage to enable us to improve the service we offer to our customers.


We will use your information to:-

Provide you with the products you have ordered.

Communicate with you regarding administrative or operational issues and processes relating to our products and services.

Send you news and offers from Pennycress Limited (including which we think may be of interest to you.

In the event that you do not wish to be contacted for such purposes you may unsubscribe from the contact list by emailing us at


Pennycress Limited is a registered data user under the Data Protection Act. We will treat your Personal Information as confidential and we will keep it on a server that is secure to ensure that all personal and transactional information is protected to the highest standards.


We will not disclose your information to anyone outside of Pennycress Limited for marketing purposes.

Where necessary we will share information with businesses that process information on our behalf to enable us to provide you with the products and services you have requested (e.g. payment service providers).

Please be aware that if your personal information is requested by the police or any other regulatory or government authority investigating suspected illegal activities we will be obliged to provide them with this information.


Our website may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their Privacy Policy, which may differ from ours.


When you visit some Pennycress sites, Pennycress collects small pieces of information from your web browser known as cookies.

This information is used to support your visit to our websites and allows you to carry out your transaction with us.

Most browsers allow you to turn cookies off, however if you do this significant parts of the Pennycress sites will not be available to you (e.g. you will not be able to place an order).


You have a right to access the personal data that is held about you.

To obtain a copy of the personal information Pennycress hold about you please write to the following address: Pennycress Limited, Wolverton Town Hall, Creed St., Wolverton MK12 5LY  Please enclose your postal details and a cheque for £15 payable to Pennycress Limited..

23rd September 2008

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